For Immediate Release – Tuesday, September 27, 2005
Wilson Health Information finds TRICARE members most satisfied with their health insurance for third year in a row. Kaiser Permanente named top rated health maintenance organization nationally for fifth straight year.
NEW HOPE, PA – (PR NEWSWIRE) – September 27, 2005 – Wilson Health Information, a leading independent consumer satisfaction research company, announced results from the 2005 WilsonRx® Health Insurance Satisfaction Survey which found TRICARE the number one-rated health insurer nationally for the third year and Kaiser Permanente the number one HMO for the fifth straight year. Among Preferred Provider Organizations (PPOs), AARP is number one, BlueCross BlueShield is the number one Point of Service (POS) insurer, and Delta Dental the number one Dental Insurer.
The WilsonRx® Health Insurance Satisfaction Survey is independently conducted. In June 2005, surveys were mailed to 43,783 households in the top twenty US markets representing more than 50% of the US household population. “Of the 42 health insurance and pharmacy benefit issues rated by the 20,003 respondents, we found that the most important are the quality of medical care, plan providers, medical treatments and prescription drug coverage,” said Jim Wilson, President of Wilson Health Information. “However, satisfaction with the prescription drug benefit coverage was one of the most poorly rated issues.”
Regionally, Kaiser Permanente is rated number one in Atlanta, Los Angeles and San Francisco (California), Denver, and Washington DC; BlueCross BlueShield plans are number one in Baltimore (CareFirst), Chicago (BCBSIL), Detroit (BCBSMI), Philadelphia (Independence Blue Cross), & Phoenix (BCBSAZ); AARP is top rated in Cleveland, Houston, Kansas City, New York (tied with HIP), and Texas. Harvard Pilgrim Health Plan is number one in Boston; Aetna in Dallas; UCare in Minneapolis; UnitedHealthcare in North Carolina; Humana in Miami; and Group Health Cooperative in Seattle.
Among Dental Insurance carriers, Delta Dental is number one overall and in thirteen markets including: Baltimore, Boston, California (Tie with CIGNA Dental), Dallas, Denver, Detroit, Kansas City, New York, Philadelphia, Phoenix, Seattle, Texas, and Washington DC; MetLife Dental in Atlanta, Chicago, and North Carolina; CIGNA Dental in Los Angeles, Miami, and California; Aetna in Houston; Medical Mutual in Cleveland; and HealthPartners in Minneapolis.
Wilson Health Information, LLC, an independent, privately owned healthcare consumer Research Company providing unique insight into healthcare satisfaction issues. For information, contact Jim Wilson at (215) 862- 4581 or contact us.
THIS MATERIAL MAY NOT BE USED FOR PROMOTIONAL PURPOSES WITHOUT EXPRESS WRITTEN PERMISSION FROM WILSON HEALTH INFORMATION, LLC
