Wilson Health Information, home of WilsonRx® Reports

For Immediate Release — Thursday, September 18, 2003

Figure 2 – Health Plan Satisfaction and Intentions* — by Satisfaction with Pharmacy Benefit Plan

PBM members who were “highly satisfied” with their pharmacy plan overall were considerably more likely to be highly satisfied with their health plan and to have positive health plan re-enrollment and recommendation intentions, compared to PBM members who were simply “satisfied” (86% definitely intending to re-enroll in health plans vs. 43%).

PBM members who were "highly satisfied" with their pharmacy plan overall were considerably more likely to be highly satisfied with their health plan and to have positive health plan re-enrollment and recommendation intentions, compared to PBM members who were simply "satisfied" (86% definitely intending to re-enroll in health plan vs. 43%).
* % highly satisfied and % definitely intend to re-enroll and definitely intend to recommend health plan

THIS MATERIAL MAY NOT BE USED FOR PROMOTIONAL PURPOSES WITHOUT EXPRESS WRITTEN PERMISSION FROM WILSON HEALTH INFORMATION, LLC

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