Press Releases
2 Jun 2008 – Wilson Health Information names MemberHealth’s Community CCRxSM #1 Medicare Part D Plan for second year in a row and awards Prescription Solutions, RegenceRx and Rite Aid Health Solutions highest honors in the 2008 WilsonRx® Pharmacy Benefit Manager (PBM) Member Satisfaction Survey™.
2 Jun 2008 – Wilson Health Information finds Health Mart #1 in pharmacy customer satisfaction nationally.
14 May 2008 – Wilson Health Information finds that most pharmacy customers are offered counseling services from their pharmacist and finds that Aurora and Fry’s pharmacists outperform in this initiative.
30 Apr 2008 – Wilson Health Information finds Independent pharmacies highest rated in customer satisfaction.
21 Apr 2008 – Local Team Completes Organ Donor Awareness DASH
21 Jan 2008 – Wilson Health Information reports Diabetes households fill over 50% more prescriptions than household average – Treatment Satisfaction shows steady decline.
15 Aug 2007 – Wilson Health Information finds TRICARE #1 in Health Plan Member Satisfaction for fifth year; Kaiser Permanente regains top HMO rating.
9 Aug 2007 – WilsonRx® Survey reports 7 out of 10 customers of leading retail chain pharmacies are interested in prescription pickup kiosks.
5 Jun 2007 – Wilson Health Information finds Good Neighbor Pharmacy #1 in pharmacy customer satisfaction. Walgreens named #1 Chain Drug.
1 Jun 2007 – Wilson Health Information awards Walgreens Health Initiatives, Rite Aid Health Solutions and Medco highest honors in the 2007 WilsonRx® Pharmacy Benefit Manager (PBM) Member Satisfaction Survey.
9 May 2007 – Local team completes Organ Donor Awareness DASH
26 Apr 2007 – Wilson Health Information finds MemberHealth™’s CCRxSM National Medicare Part D Plan Rated #1 in Customer Satisfaction for 2007.
15 Mar 2007 Wilson Health Information, LLC, and Boehringer Ingelheim Pharmaceuticals, Inc., have partnered again to now offer the Pharmacy Satisfaction Strategizer™, a software resource tool to gain insight into patient trends and marketplace comparisons, based on the Wilson Health Information 2006 Retail Customer Satisfaction survey.
15 Mar 2007 Wilson Health Information, LLC, and Boehringer Ingelheim Pharmaceuticals, Inc., are preparing for the May release of the 2007 Pharmacy Satisfaction survey findings.
5 Sep 2006 – Wilson Health Information, a leading consumer research firm, named AmerisourceBergen’s (ABC) Good Neighbor and Family Pharmacy the highest rated pharmacies overall compared to the other twenty-six pharmacies evaluated across the top 23 U.S. metropolitan markets. The results are based on responses from 32,237 pharmacy customer; the largest study of its kind.
5 Sep 2006 – Wilson Health Information announced results today from the 2006 WilsonRx® Health Insurance Satisfaction Survey. The study includes responses from 32,237 households across 48 states and 32 Medicare Part D prescription drug plan (PDP) regions. For the fourth straight year, TRICARE earns honors as the number one rated health insurer nationally; for the third straight year, AARP is the number one PPO; and BlueCross BlueShield is the top rated POS insurer for the third consecutive year and Harvard Pilgrim is the top rated HMO plan.
5 Sep 2006 – Wilson Health Information announced results from the 2006 WilsonRx® Survey which identifies Rite Aid Health Solutions, Inc. as the top rated Pharmacy Benefit Management (PBM) plan. Rite Aid Health Solutions members were also most satisfied with 13 of 17 pharmacy benefit issues. Medco earned highest marks for satisfaction with web site services.
1 Sep 2006 – Wilson Health Information, LLC is pleased to announce the appointment of Aubrey McWatt to the position of Vice President, Business Development. In this position Aubrey will work closely with Health Plan, PBM, Pharmacy and Pharmaceutical Company Executives to assist them in improving their market position through the use of consumer insights data from WilsonRx® surveys.
31 Aug 2006 – Wilson Health Information releases new consumer satisfaction survey that finds overall pharmacy satisfaction increasing for the 5th consecutive year. Customers of all pharmacy store types are more satisfied in 2006. Customers of independent pharmacies report highest levels of satisfaction.
10 Jul 2006 – Prescription Compliance Continues As Significant Issue – No Improvement Seen More Than One Third of Patients Report Not Filling All Rxs – 65% of All Rxs Show Non-Compliance with Directions
1 Jan 2006 – Jim Wilson together with Dr. Albert Wertheimer of Temple University were invited to speak at a Workshop on Pharmaceutical Distribution Management and GDDP (Good Delivery and Dispensing Practices) on November 4th, 2005 in Taiwan - ROC.
27 Sep 2005 — Wilson Health Information finds TRICARE members most satisfied with their health insurance for third year in a row. Kaiser Permanente named top rated health maintenance organization nationally for fifth straight year.
31 Aug 2005 — Wilson Health Information finds Valu-Rite Pharmacy rated number one in customer satisfaction; Personal relationship with pharmacist and customer service result in highest customer satisfaction ratings.
31 Aug 2005 — Wilson Health Information announced results from the 2005 WilsonRx® Survey which identified Medco Health Solutions, Inc. as the top rated Pharmacy Benefit Management (PBM) plan for an unprecedented fifth year in a row.
24 Aug 2005 — The newly released WilsonRx® Reports shows that chains continue to be the most commonly used type of pharmacy, followed by Mail, Food Store, Mass Merchant, Independent and Clinics.
26 Jan 2005 — New Prescription Discount Card Report reveals Medicare pharmacy discount users are highly cost-sensitive and less compliant, although they save more money per prescription in comparison to the amount reported by other pharmacy discount card users.
11 Nov 2004 — WilsonRx® and MedicationAdvisor Launch New Integrated Service for Improving the Quality of Consumer Medication Information.
22 Sep 2004 — Wilson Health Information names ScriptPro as the highest rated pharmacy automation system and Cardinal Health the top rated pharmacy wholesaler; Announces new pharmacy manager/owner customer satisfaction survey.
14 Sep 2004 — Wilson Health Information names Delta Dental as the highest rated national Dental insurance company; Announces new dental information and communications alliance, DentiSphere™
14 Sep 2004 — Wilson Health Information finds TRICARE members most satisfied with health insurance for second year in a row. Kaiser Permanente named top rated health maintenance organization nationally for fourth straight year.
9 Sep 2004 — Wilson Health Information finds Medicine Shoppe Pharmacy rated number one in customer satisfaction for fourth straight year; Personal relationship with pharmacist and customer service result in highest customer satisfaction ratings.
9 Sep 2004 — Wilson Health Information finds Medco PBM members most satisfied fourth straight year. Medco’s mail-order pharmacy service and website also identified as most popular and rated number one in customer satisfaction.
8 Sep 2004 — Wilson Health Information releases new consumer survey that shows importance of personal contact and relationship with a pharmacist; However, in-person visits to pharmacies on the decline.
21 Jul 2004 — Adult and Senior pharmacy customers report important differences in pharmacy and prescription cost satisfaction.
21 Jan 2004 — Wilson Health Information finds prescription discount drug card users satisfied with expected savings.
14 Oct 2003 — Wilson Health Information finds TRICARE members most satisfied with health insurance. Top rated health insurers identified by sponsor, plan type and region.
19 Sep 2003 — Wilson Health Information finds Medicine Shoppe Pharmacy customers most highly satisfied for third year in a row. National & Regional Pharmacy Satisfaction Award Winners Announced.
18 Sep 2003 — Wilson Health Information finds Medco Health members most satisfied third straight year and announced as #1 mail service pharmacy.
8 Sep 2003 — Wilson Health Information, America's leading pharmacy satisfaction research firm, found that 5.5% of pharmacy customers purchased prescription medications from a foreign country such as Canada or Mexico to save money.
11 Feb 2003 — African American, Asian and Latino Pharmacy Customers Report Significant Differences in Treatment and Pharmacy Satisfaction According to New WilsonRx® Multicultural Report.
21 Jan 2003 — WilsonRx® Diabetes Treatment Report Points to Opportunities for Pharmacists to Help Diabetes Patients.
10 Sep 2002 — Wilson Health Information finds Medco Health members most satisfied second year in a row, also announced as top rated mail service pharmacy. Treatment satisfaction award winners announced for twenty conditions.
5 Sep 2002 — Wilson Health Information finds Medicine Shoppe Pharmacy customers most highly satisfied second year in a row. Names Regional & Treatment Satisfaction pharmacies.
4 Sep 2002 — Wilson Health Information finds Kaiser Enrollees most satisfied second year in a row.
12 Aug 2002 — Wilson Health Information, LLC finds independent pharmacies “most satisfying” in new survey of household pharmacy shoppers.
29 Apr 2002 — Wilson Health Information announces Treatment Satisfaction Award Winners.
31 Oct 2001 — Kaiser announced as top rated Health Insurance and Pharmacy Benefit plan. Merck Medco rated the top pharmacy benefit plan by pharmacy customers.
21 Aug 2001 — Wilson Health Information finds independent pharmacy customers significantly more satisfied with their diabetes treatment among prescription filling patients.
30 Jul 2001 — The Medicine Shoppe Pharmacy announced as top rated Chain Pharmacy Store used most often to fill new and refill prescriptions. Safeway rated top supermarket/food store pharmacy to fill new prescriptions and Kroger rated highest to refill prescriptions. Target Stores rated top mass merchandise/discount pharmacy to fill new prescriptions and Kmart rated number one (#1) to refill prescriptions.
20 Jul 2001 — Independently owned pharmacies rated “most satisfying” in new survey of household shoppers. Wilson Health Information, LLC to announce top rated Chain, Supermarket, Mass Merchandise/Discount and Mail Order Pharmacies as well as top rated Pharmacy Benefit and Health Insurance Plans on July 30th.
2 Jun 2008
Wilson Health Information names MemberHealth’s Community CCRxSM #1 Medicare Part D Plan for second year in a row and awards Prescription Solutions, RegenceRx and Rite Aid Health Solutions highest honors in the 2008 WilsonRx® Pharmacy Benefit Manager (PBM) Member Satisfaction Survey™.
2 Jun 2008
Wilson Health Information finds Health Mart #1 in pharmacy customer satisfaction nationally.
14 May 2008
Wilson Health Information finds that most pharmacy customers are offered counseling services from their pharmacist and finds that Aurora and Fry’s pharmacists outperform in this initiative.
30 Apr 2008
Wilson Health Information finds Independent pharmacies highest rated in customer satisfaction.
21 Apr 2008
Local Team Completes Organ Donor Awareness DASH
21 Jan 2008
Wilson Health Information reports Diabetes households fill over 50% more prescriptions than household average – Treatment Satisfaction shows steady decline.