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PharmacySatisfaction.com

  The goal of this site is to assist you in identifying critical areas in your operations that will guide you to improving customer satisfaction in order to increase your revenue and your financial health.

Our hope is that this will aid your business by identifying emerging consumer trends and provide customer insight with regard to the primary factors affecting customer satisfaction and loyalty. By working together, we can gain greater understanding that will bring about true value through innovation to help us accomplish our shared goal of improving the overall wellness of our patients.

Wilson Health Information, LLC

An independent, privately owned healthcare consumer research company that provides unique insight into pharmacy, pharmacy benefit, health insurance and treatment satisfaction. Wilson Health Information was founded in 2000 by Jim Wilson, R.Ph., MBA, a third generation pharmacist with more than twenty-five years of Healthcare Marketing Research experience within the retail, chain, hospital, senior care, wholesale and pharmaceutical industries. Wilson Health Information is a leading consumer satisfaction research company in the US and helps companies increase sales by identifying customer strengths and weaknesses, reduces costs by providing high quality consumer research at a fraction of the cost and opens doors to key decision makers within national accounts. The company was formed by a family of pharmacists in response to the need for high quality, insightful health care information. Drawing upon years of healthcare experience, Wilson Health Information has identified a number of important healthcare topics in need of further research and insight, in particular, how consumers perceive their pharmacy, pharmacy benefit, health insurance and medical treatments. Wilson Health Information offers companies healthcare satisfaction research reports, customer satisfaction awards for top rated pharmacies, PBMs and Health Insurers as well as custom research and consulting services.

Ownership, Affiliations, and Sources of Revenue

Wilson Health Information, LLC is a privately held company based in New Hope, Pennsylvania. It is not affiliated with pharmacy chains, pharmacy benefit companies, health insurance companies or manufacturers of health and nutrition products. Revenues are derived from sales of research reports, licenses, research and consulting fees, as well as books, articles and advertisements on our website.